Sometimes I don’t understand why some companies don’t embrace change and instead fight it at every step. Take the wireless telephone industry for example.
Skype, best known for their voice telephony service, has announced software for BlackBerries, iPhones and Window Mobile devices. This means that you could use Skype to make calls on your mobile device without incurring minutes or long distance fees. But, most mobile carriers are running in fear, trying their hardest to prevent this from happening.
When asked, such carriers usually have some pathetic, lightweight excuse such as T-Mobile Germany:
There are two reasons for [limiting access to Skype] - because the high level of traffic would hinder our network performance, and because if the Skype program didn’t work properly, customers would make us responsible for it”
My question is why should users pay additional fees when the existing technology–with the use of applications such as Skype–can offer the same thing without the fees? Carries should look to the future with open eyes and realize that the mobile “phone” is soon going to be a thing of the past. Drop the old revenue model of gouging customers “by-the-minute” and forcing them to pay fees that are technologically not necessary. Allow us to purchase a mobile “Device” plan–data only, no voice.
After all, the term “phone” in my iPhone is really just there to denote a feature of the device that indicates its ubiquitously connected nature. Why then do I have to pay an additional “voice” fee when I really have no need to use “voice”.